Abstract
In a study of the role conceptions and quality of performance of 109 welfare workers in small, medium, and large organizational units of a state welfare department it was found that in the smaller units.
There was more consensus role, greater breadth of role conception, higher ethical commitment, and better quality of work performance. The last three of these variables reflect organizational.
Effectiveness in providing services to families.
It is concluded that the organizational goal of providing services to families was more effectively achieved in the small as compared with the larger welfare bureaus because the influences of the small community, where the smaller offices were located, encouraged a service orientation toward recipients.
The effects of size alone are judged to be less potent than those of the community setting.
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