I have found Cyberdefender to be the best at anti-virus protection for the price. It compares favorably to the much more expensive anti-virus software, analyzing more threats faster than the more expensive product I used to use. I had Norton previously, until I had to reformat my hard drive after getting a virus. I lost all my pictures which are for my business, which was a disaster. Most of the pictures I had were for products to list on my website, and re-photographing them took forever, all thanks to a nasty virus that I had no idea I had on my computer.
I read a great deal of Cyberdefender reviews carefully before deciding that this was he best product for me. The price was the major factor in my choosing Cyberdefender, I admit, but the 24/7 customer service really clinched it. I never have had to use the support yet but I mainly work at night so knowing that I can get help at 2AM if I need it is really important to me. My problems never seem to happen between 9AM and 5PM.
I decided to give a Cyberdefender review because the product is so easy to buy and download, and it really works. I hate to see people spending $69.99 on a product in a computer store that really doesn’t work any better than Cyberdefender.
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Absolutely, the worst experience in dealing with Cyberdefender for technical & billing support and basic billing questions. First of all, I’m supposedly a “Premium Customer Plan”; obviously means nothing because after calling four times to four different phone numbers given to me by their representatives; my situation is still not resolved and I have been on hold now for 8 minutes. The situation is when you purchase software and technical support for the software; they are two different plans with two different expiration dates; meaning the tech support expired 6 months ahead of the software, etc…This makes no sense & was not explained when I purchased this premium plan. I can not recommend this Cyberdefender based on this experience. Purchase with caution!